Do you know one of the most challenging things about running a business is having to wear so many hats at the same time?
Acting as the CEO, Accountant, and Business Developer etc. all these at a time.
Most times, companies or Directors tend to cut down on the fun, creative stuff that they love to put in place, or the tasks that will drive their business forward and result in growth.
With BRISK ASSISTANT, we guarantee you more freedom to work with the people or brands that you like on projects that excite you as to grow and pursue your ambitions while we take proper care of other aspects of your business. As a client, you will enjoy the highest standard of work from us on a flexible basis.
ALL ROUND REMOTE CUSTOMER CARE ATTENDANT
The #1 experience management solution for customer-obsessed brands. You get to Capture every interaction and Balance automation & human engagement. In todays world businesses have to be available on multiple communication channels and have to manage customer experience to gain and retain clients.
At Brisk Assistants delivers multiple benefits to diversified industries such as increasing sales, enhancing customer experience, increasing customer loyalty, and increasing revenues while reducing the cost of operations. You can maximize call center performance by harnessing the power of this next-generation call center solution with unified communication support.
Brisk Assistant helps you manage all communication channels and campaigns within a single system with set KPIs for staff. That helps you increase productivity of agents and better customer experience resulting in increased revenues.
We help you to bring the best out of each interaction with customers!
Our customer service offers:
- Omnichannel communication for increased customer delight
Nowadays, customers want quick responses via their preferred communication channels and consider that as a service quality measure to continue giving business. With Brisk Assistant, you can manage clients seamlessly across all channels and assure higher customer delight.
- Gain 360-degree view of customers’ interactions
Gain insights of customers’ interactions with your team across all channels to analyze preferred channels of your customers and deliver personalized experience. When you do so, your clients love you more and stay connected effectively.
- Personalize communication without toggling software
While interacting, Brisk Assistant shows insights of the customer to the agent, hence agents can conduct personalized & effective communication. This also eliminates the need for toggling multiple software like chat, WhatsApp, email, social media, etc. to save time.
- Integrate with leading CRMs & 3rd party solutions
Brisk Assistantconnects with all leading CRMs and third-party systems. CRM integration enables agents to retrieve customer information with the call center software, answer queries to enhance customer experience and automate workflow. It also connects to EPBX, LMS, and other legacy systems.
- Automate workflows and increase productivity
You can configure business workflows using Brisk Assistant to automate processes, set time-based triggers, call assignments, send notifications to agents and clients and do much more. Brisk Assistants can route incoming interactions from different channels to the right agent, based on the agent’s skill, workload, customer category, or priority to ensure better productivity.
- Do it all: Lead generation, surveys, sales, collection and more...
Speed up your lead generation, survey, and sales calls by using the predictive, auto, preview, progressive and manual dialers of Brisk Assistant. Its payment utility and other debt collection specific features help in accelerating loan EMI, credit card bills, and other collection campaigns.
- Be available across all channels – Email, Voice, Social Media, Chat & many
- Stay on top of your customers’ interactions
- Automate workflows, enhance productivity and increase revenues
- Ready integrations with CRM and third-party applications
VIRTUAL ASSISTANT SERVICE PROVIDER
At Brisk Assistant, We provide Virtual Assistant Service.
We boasts of a team of professional virtual assistants (VAs), with meritorious years of board-level experience and expertise.
We provide executive, secretarial and administrative support for businesses, professionals and individuals across all industry sectors. We aim to help set up a virtual assistant model for your business and see you stay in business by encouraging and supporting your course of business operations whilst promoting best practice in the VA industry.
We understand that every business is unique in its model and operation, they are also different in demands and priorities. That is why we craft our services to be that which is flexible and tailored to cater for your precise needs. We learn how you and your business operate in no time and proffer suitable solutions.
With Brisk Assistant, as your dedicated Lagos based virtual personal assistant (VPA), you can focus on growing your business while you leave us to take care of your business paper works, support and administrative hereby giving you more time to attend to other things that are of importance.
When you as the business executive is busy, there is often so much to keep the mind on. Even sometimes you become so bogged down in admin that you spend more time sending emails and making phone calls than getting on with the job you set out to do.
But with Brisk Virtual Assistance, your business runs perfectly with nothing to bother about with timely update and report. This is rather better than those who get their income from coaching services, we’re able to give tangible advice about management and non-management issues that frequently crop up on your table and help you decide how to get things done seamlessly. We are quite aware you need someone to add more hours to your day and more days to your week, and we can do just that for you with a more master touch.
There are no employment considerations and all periods of absence e.g. leaves and sickness are covered by another accredited and abled member of our team, making Brisk Assistant an extremely cost-effective HR solution.
We promise an increase in productivity with no excess overheads. It’s time for you to focus on what your business needs to grow and let us take care of your office support and operations.
Our Process